Last Updated: January 2026

Runex88 — Legal Documents

Runex88 Privacy Policy — Our Commitment to Protecting Your Data

This Privacy Policy explains in plain English exactly how your personal information is collected, used, and kept secure when you use Runex88.

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Key Points of the Privacy Policy

How Runex88 Protects Your Data

SSL Encryption

Every transaction and piece of personal information on Runex88 is protected by industry-standard SSL encryption — completely unreadable to anyone outside.

Data Is Never Sold

Your name, mobile number, and transaction details are never sold or rented to any advertising agency or third party.

Restricted Access

Only authorized Runex88 staff can access your data — and only when necessary to deliver our services.

Secure Storage

All data is stored on secure cloud servers, with regular security checks and updates to maintain protection.

Your Control

You have the right to view, correct, or request deletion of your personal data. Simply contact our support team.

International Standards

Runex88's Privacy Policy is built and operated in accordance with international data protection standards.

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Runex88 Privacy Policy

January 2026

Important Notice: By registering with Runex88 or using any of our services, you are considered to have agreed to this Privacy Policy. We recommend reading it in full before you get started.

1. Introduction & Scope

This Privacy Policy applies to all services offered on the Runex88 platform. It covers your use of the Runex88 website, mobile app, and any other digital channel through which you access our services.

Runex88 believes privacy is a fundamental right. The trust of millions of users across Bangladesh is our most valuable asset — and protecting that trust is our first responsibility. Every section of this policy has been written with that commitment in mind.

In summary: Your data is used only to provide our services, is never sold to third parties, is protected by SSL, and you can view or request corrections to your information at any time.

2. What Information We Collect

Runex88 collects three categories of information — what you provide directly, what is generated automatically as you use the platform, and what is requested for identity verification.

Data Type Example Collection Time
Identity Information Name, mobile number, date of birth At the time of registration
Contact Information Email Address (Optional) At Registration or Profile Update
Identity Verification Documents National ID number or photo During the KYC Process
Financial Information Mobile banking number, transaction history Deposit & Withdrawal Times
Usage Data Login times, betting history, game data Automatically While Using the Platform
Technical Information IP address, device type, browser Automatically upon accessing the site

Runex88 never stores your full bank account number or card number. Your mobile banking PIN or password is never requested or collected.

3. How Your Data Is Used

Collected information is used solely for the purposes listed below — never for any unrelated or additional purpose.

  • Service Operations: For account creation, login verification, payment processing, and game management.
  • Identity Verification: To comply with anti-fraud and anti-money laundering regulations.
  • Customer Support: To resolve your issues and respond to your inquiries.
  • Security Assurance: To detect and prevent suspicious activity.
  • Platform Improvement: To analyze usage patterns and improve the quality of our services.
  • Meeting Legal Obligations: To meet the requirements of licensing authorities or law enforcement agencies.

Marketing Communications: Runex88 only sends promotional messages to users who have given their consent. You can withdraw that consent at any time — either through your account settings or by contacting support.

4. Data Storage & Security Measures

All Runex88 data is stored on secure cloud servers, protected by multiple layers of security to ensure both physical and digital safety.

  • Transmission Encryption: All communication between your device and our servers is encrypted using TLS/SSL protocols.
  • Storage Encryption: Stored sensitive data is protected with AES-256 encryption.
  • Access Control: Only authorized personnel can access specific data, and all access is logged.
  • Regular Audits: Regular independent security audits are conducted to identify and address vulnerabilities.
  • Data Retention Limits: Service-related data is retained while your account is active. After account closure, it is kept for a defined period as required by law.

You also have a role to play in keeping your account safe: While Runex88 maintains the highest security standards, you should also keep your account password private and avoid logging in on unfamiliar devices. Always remember to log out of your browser or app after your session.

5. Sharing Data with Third Parties

Runex88 will never sell your personal data or share it for advertising purposes under any circumstances. However, limited data use may occur in specific cases necessary for operating our services.

  • Payment Processor: The necessary data is shared with bKash, Nagad, or Rocket systems to process transactions. Each operates under its own privacy policy.
  • Identity Verification Services: Limited data may be shared with approved verification services as part of the KYC process.
  • Law Enforcement Agencies: Relevant data may need to be disclosed to authorities under a court order or legal obligation.
  • Fraud Prevention: Limited information may be shared with relevant parties to actively prevent fraud or misuse.

To be clear: In each of the cases above, only the minimum necessary information is shared. Runex88 never passes your full profile or browsing history to third parties.

6. Cookies & Tracking Technologies

The Runex88 website and app use cookies and similar technologies to improve site functionality and enhance your experience.

  • Essential Cookies: To maintain login sessions and ensure platform security. Disabling these may cause the site to function incorrectly.
  • Functional Cookies: To remember your preferred language and betting settings.
  • Analytics Cookies: To understand which parts of the site are used most. This data is collected anonymously.

You can manage cookies through your browser settings. However, disabling essential cookies may affect login and payment functionality.

7. Your Rights

As a Runex88 user, you have several important rights regarding your personal data. Contact our support team to exercise any of these rights.

Right to Access Your Data

You may request to know what information Runex88 holds about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Deletion Request

After closing your account, you may request deletion of your data, subject to legal requirements.

Right to Restrict Processing

You may request that your data be used only for specific purposes.

Data Transfer

You can request a copy of your data in a machine-readable format.

Withdrawing Consent

You have the right to withdraw consent for marketing communications at any time.

To exercise these rights support@runex88.bestEmail us or contact support via live chat. All requests will be responded to within 30 days of receipt.

8. Protection of Minors

Runex88 services are strictly for users aged 18 and above. Runex88 does not knowingly collect or store any information from minors.

If a minor is found to have opened an account using false information, the account will be closed immediately and any collected data will be deleted.

For Parents: If there are minors in your household, make sure your device is password-locked and use parental controls on your browser.

9. Policy Changes

Runex88 may update this Privacy Policy as needed. For any significant changes, you will be notified in advance via SMS to your registered mobile number or a notification in your account.

The last updated date is shown at the top of this page. Continued use of Runex88 after any changes constitutes acceptance of the updated policy. We recommend checking this page regularly.

Last Updated: This Privacy Policy was last reviewed and updated in January 2026.

10. Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact Runex88. We typically respond within 24 to 48 hours.

  • Email: support@runex88.best
  • Live Chat: Chat icon at the bottom right of any page on the site.
  • Help Center: help-center You'll find a detailed guide on the page.

If you are not satisfied with our response, you have the right to file a complaint with the relevant international data protection authority.

Your Data Protection at a Glance

What Runex88 Does and Does Not Do to Protect Your Privacy

What Runex88 Does
  • Encrypts all data using SSL.
  • Uses your data solely for the purpose of providing our services.
  • Restricts access and maintains logs.
  • Conducts regular security testing.
  • Responds to requests for data correction and deletion.
  • Notifies you in advance of any policy changes.
What Runex88 Does Not Do
  • Does not sell data to third parties.
  • Does not share information with advertising agencies.
  • Never asks for your password or PIN.
  • Does not collect information from minors.
  • Does not retain unnecessary data for extended periods.
  • Does not send marketing messages without your consent.

FAQ

Frequently Asked Questions About the Privacy Policy

This is a fairly common issue and is usually straightforward to fix. First, check that your phone has a working internet connection. If the app prompts you to update, go ahead and do so — Runex88 releases regular updates to improve security and performance. Still not opening after the update? Try uninstalling the app and reinstalling it fresh. If that doesn't help either, restart your phone. Keep in mind that you can also access Runex88 directly through your mobile browser without the app — deposits, betting, lottery, everything is available there. If the app isn't cooperating, the browser version is a perfectly good alternative. If the problem persists, reach out via live chat with your phone model and Android version so the support team can give you more targeted help.

Runex88 offers several responsible gaming features you can manage yourself. Log in to your account, go to the Settings menu, and look for the "Responsible Gaming" or "Safety Settings" option. From there, you can set daily, weekly, or monthly deposit limits — once set, no deposits beyond that amount will be accepted. If you need a break, use the "Cooling-Off" or temporary suspension option, with durations ranging from 7 days to 6 months, during which you won't be able to log in. For a permanent solution, a self-exclusion option is also available. Our support team is always ready to help you use any of these features — without judgment or questions. For more details, Responsible Gaming View the page.

Related Policies & Information

Other Important Documents & Guides from Runex88

Terms & Conditions

The complete rules and terms for using the platform, fully available in Bengali.

Read →
Responsible Gaming

Tools and guidelines for playing safely and within your limits.

Read →
About Us

Learn about Runex88's identity, mission, and values.

View →
Help Center

Get answers to any question and support — all in Bengali.

View →

Your information is secure — get started with confidence

Now that you've read Runex88's Privacy Policy, you can see how seriously we take your security. Register for free today and start playing on Bangladesh's most trusted betting platform.

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